So as you look for public adjuster, here’s the guide to pick the right one. The best public adjuster is the one who has heard what your situation is and who has experience in handling insurance adjuster needs. The public adjuster should have heard from you and understand your needs. What you need from your adjuster includes:

  • Reasonable rates – what you pay isn’t just about them. The adjuster must think about what he can afford to offer you in the current climate
  • Quality of service – how they do their work is critical. You don’t want a contractor who comes in and starts patching up the house like it’s a game. That’s not professional.
  • Reputation – a public adjuster who’s been in business for years and has a good reputation is better than one who’s new and has no reputation
  • Experience – knowledgeable people make better decisions. When you call a public adjuster, don’t be surprised when you get a recording saying they’re out of office and will get back to you shortly. You shouldn’t hear from your adjuster via email or telephone for a few weeks. You’ve heard them say they’ll get back to you shortly. They’re working on it.

When the adjuster gets back to you, then you can start making decisions about their services.

As an insurance agent, you should be able to ask about their services and what you can expect from them. Be sure to ask about their experience dealing with your insurance company. Look for feedback from their previous clients and look for examples of how they’ve dealt with insurance company executives. Ask about their past clients’ experiences with other adjusters. If they’ve worked with other insurance companies, ask them how they found them.

When you’ve found an adjuster who has experience and reputation, it’s much easier to get business from them. As an insurance agent, you should always ask what they can do for you. If they can make decisions quickly, you can ask them to recommend adjusters to you. In the past, many agents would lose business because they were too pushy. Today, many agents find business again as soon as they’ve started looking for it. Don’t be afraid to ask for business from your adjusters. Always start off by asking for a recommendation, and use that recommendation to create trust. If they’ve recommended you to their client, then you’ve made a good impression and gained business.